Change management is not linear – we are talking about human behaviour. Just like people are both rationally and emotionally engaged, they react both rationally and emotionally to change.
Good managers look ahead; anticipating the change and managing it. Change becomes part of what they do automatically. It’s not just something that only happens when a big initiative comes along. They will adapt and respond quickly and efficiently to all aspects of change, big or small, because what’s small to one person, could be big to another.
And that’s the part that really matters when it comes to change; everyone responds in a different way and at a different speed. Being sensitive to that is the key to effective change management.